FREQUENTLY ASKED QUESTIONS
What Is Included With My Rental?
-All rentals include FREE delivery & pick up in Buffalo, Wyoming.
- FitWave Inflatable Stand Up Paddle Board, Ankle Leash, Adult Life Jacket, Adjustable Paddle, Hand Pump, Removable Fin, Backpack-Style Carry Bag.
Rental Add-Ons Include:
- Extra Life Jacket/s
- Electric SUP Pump--worth it's weight in gold if you plan to inflate your board multiple times during your rental period.
- Dry Bag
What If I Return My Rental Late Or Need An Earlier Time To Start My Rental?
For either of these situations, please give us a call and we will do our best to accommodate your schedule!
Where Should I Go?
There are many great options around the immediate area that provide instant access with no hiking necessary. Some of SUP Wyoming's favorite spots include Lake DeSmet, Healy Reservoir, Tie Hack Reservoir, and Meadowlark Lake.
Do you have any SUP tips?
Check out this awesome how-to video below for great tips and advice!
What If My Rental Gets Damaged or Stolen?
As agreed to in the Release of Liability Waiver, you are financially responsible for your rental equipment from drop-off to pick-up. If your equipment is damaged or returned excessively dirty, your card will be charged the appropriate amount for cleaning and repairs. If your equipment is stolen your card will be charged the current full retail amount for each item lost or destroyed.
What Is Your Cancellation Policy?
Payment in full is due for all reservations. Cancellations more than 48 hours in advance will receive a full refund. No refund will be given for late cancellations. Please note that all cancellations must be confirmed by Sup Wyoming.
If your plans change unexpectedly and you need to change your reservation, give us a call and we'll do our best to accommodate you.
***We understand the weather in Wyoming can be unpredictable! Your safety is our priority and weather related changes or cancellations will be evaluated on an individual reservation basis***
Do You Offer Any Discounts For Longer Rental Periods or For Multiple Boards?
Absolutely! We love saving money, too!!! Please reach out directly to us either via email or phone and we can discuss all options!
Can I Take My Rental Out Of Johnson County, Wyoming?
Yep! As agreed to in the Release of Liability Waiver, you are financially responsible for your rental equipment from drop-off to pick-up and that means it is basically your property for that time and you can take it where ever the water leads . Remember, SUP Wyoming, LLC. is NOT responsible to know the other laws, rules and regulations for paddle boarding in other states and they vary so be sure to check them all out before you get that board wet!!!
How Can I Purchase Gift Cards?
We love gift cards! Customize your own card by clicking on the link below! More good news, these bad boys will never expire!